1.4.1
Approaches to staffing
Staff as an asset or cost, flexible working, dismissal and redundancy, and individual and collective employer–employee relationships.
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Topic 1.4
Managing people
Explore how businesses recruit, organise and develop their workforce. Compare flexible working methods and internal versus external recruitment, then assess recruitment and training costs. Finally, distinguish induction, on-the-job and off-the-job training.
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0 of 13 lessons complete. Only Secure and Mastered lessons count towards this total.
20 min
1.4.2
Recruitment, selection and training
Recruitment and selection, internal and external recruitment, staffing costs, and induction, on-the-job and off-the-job training.
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1.4.3
Organisational design
Hierarchy, chain of command and span of control, tall, flat and matrix structures, centralised and decentralised decision making, and their effects on efficiency and motivation.
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1.4.4
Motivation in theory and practice
Why motivation matters, Taylor, Mayo, Maslow and Herzberg, plus financial incentives and non-financial techniques.
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- Motivation and Taylor's scientific management298 min · StartNot started
- Mayo's human relations theory206 min · StartNot started
- Maslow's hierarchy of needs278 min · StartNot started
- Herzberg's two-factor theory267 min · StartNot started
- Financial incentives298 min · StartNot started
- Non-financial techniques339 min · StartNot started
1.4.5
Leadership
The distinction between management and leadership, and autocratic, paternalistic, democratic and laissez-faire leadership styles.
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